SBS welcomes and invites feedback, suggestions and questions about any aspect of our content and services.
Comments, feedback and general complaints about SBS’s content and services can be made by contacting SBS here.
Codes Complaints - Formal complaints about SBS content
The SBS Codes of Practice set out the principles and policies SBS uses to guide its programming. A complaint alleging SBS has breached its Codes of Practice is formally investigated as a Code Complaint and managed independently by the SBS Ombudsman.
Make a Code Complaint here.
For more information on Codes Complaints, click here.
Closed Captioning Complaints
Closed captions are a text representation (in English) of a program’s soundtrack, to help make content accessible to Deaf and hearing-impaired audiences. SBS is required to comply with the Broadcasting Services (Television Captioning) Standard relating to the quality of captioning services. If you believe that SBS has breached its captioning obligations, you can submit a complaint in writing here.