Logging in should be easy and simple, so if you're having troubles with the process, it's likely there's been a step missed somewhere along the way.
- Check for any error messages on the login screen
- If you're receiving the 'incorrect credentials' error message, you may be using an incorrect username or password. Try using the 'Forgot your password?' prompt - a link should be sent to the email address you used to sign up where you'll be able to reset your account.