Recently, we’ve made the decision to remove the SBS On Demand Version 2 app from Sony Linux televisions from 6 December 2021.
A list of some models included in the decommissioning process can be found below:
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KD-55X8504A AU5 KD-65X8504A AU5 KD-55X9004A AU5 KD-65X9004A AU5 KDL-55W900A AU5 KDL-46W900A AU5 KDL-50W700A AU5 KDL-42W670A AU5 KDL-32W670A AU5 KDL-50W670A AU5 KDL-32W600A AU5 KDL-65W850A AU5 KDL-48W700C |
KDL42W800A/ZAU5 KDL55W800A/ZAU5 KDL47W800A/ZAU5 KD-65X8500B AZ1 KD-55X8500B AZ1 KD-70X8500B AZ1 KD-49X8500B AZ1 KDL-50W800B AZ1 KDL-42W800B AZ1 KDL-55W800B AZ1 KDL-32W700B AZ1 KDL-60W850B AZ1
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KDL-70W850B AZ1 KDL50W700B/SAZ1 KD-65X9000B AZ1 KD-55X9000B AZ1 KD-79X9000B AZ1 KDL-60W600B AZ1 KDL-48W600B AZ1 KDL-40W600B AZ1 KDL-55W950B AZ1 KD-85X9500B AZ1 |
Your television model number may not be listed above and still be included in the decommissioning process. Please contact our team here if you require further clarification.
Unfortunately, these televisions do not support the best experience for the SBS On Demand app. They do not have the memory or processing power to run our most up-to-date app (known as the “v3 app”). This means that the experience on these older televisions and devices doesn’t offer the premium, curated experience our viewers expect and that we’re committed to providing.
The Version 2 app also doesn’t have the enhanced features or improved ad experience currently available on the updated app. This means that playback issues are more common and it’s difficult for us to fix due to the way that ads are served on these older model televisions.
As technology develops, from time to time we need to make tough calls on what services we can maintain, so we can continue to invest in building and updating the SBS On Demand platform to provide as many Australians as possible with the best product we can. Unfortunately, given the range of devices out there today, that means we can’t be available on all of them and instead we focus on enhancing our products across the board, and on offering new and better services.
The app will be removed but you can continue to access SBS On Demand using your existing TV or device in any of the following ways:
- You can plug your laptop or mobile device into your TV using an HDMI cable.
- You can 'mirror' or AirPlay from your macOS, iOS, or iPadOS device’s browser.
- You can plug in an Amazon Fire TV Stick, Google Chromecast or use a set-top box with the SBS On Demand app available across Apple TV, Android TV, Fetch, Foxtel iQ and Telstra TV.
If you have any questions about the best way to access SBS On Demand after the app removal, you can contact our team here.