Submit a request – SBS Help Centre

Please choose your issue below

Your email address

Which area of SBS does your enquiry relate to?

Please provide the website/webpage link

Please select a category

What is your issue relating to?

Program/content title(optional)

What platform are you using?

Mobile device(optional)

Device

Is this an Android TV?

Which browser are you using?

Browser version(optional)

e.g. Safari 12.1.2 - available in your browser settings

Mobile operating system(optional)

e.g. iOS 13.2.1 – available in your phone settings

Device operating system version(optional)

Varies per device - available in your device settings

Device year or generation(optional)

e.g. Samsung 2019 OLED

SBS On Demand app version(optional)

e.g. v4.1.2 – available in the App settings

Device type

Device brand

Device model(optional)

Device age(optional)

What troubleshooting steps have you taken to remedy the issue(optional)

What access area is this in relation to?

TV Channel(optional)

Viewing date(optional)

Approximate viewing time(optional)

Subject

Details

Please include as much detail as possible

Given name(optional)

Family name(optional)

Pronoun(optional)

Pronoun

Telephone(optional)

Street address

Suburb

State

Postcode

Accessibility assistance required

Please describe any reasonable adjustments you require in making this enquiry

Do you require accessibility assistance from SBS’s customer service agent in making this enquiry? e.g. speaking with an agent using the National Relay Service?(optional)

Personal information collection acknowledgement

I understand that personal information collected in this form will be handled in accordance with [SBS Privacy Policy](https://www.sbs.com.au/privacy-policy)

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