What is "Play from Start"?
“Play from start” lets you restart a live program from the beginning while it is still airing on SBS, SBS VICELAND and selected live events.
The restart point is based on timings provided by the SBS On Demand electronic program guide (EPG), which may occasionally be a few minutes inaccurate if programs run over or under schedule. As a result, when selecting “Play from start”, you may briefly see the final minutes of the previous program before your chosen program begins. If this occurs, you can manually scrub forward to reach the start of the selected program.
What devices currently support "Play from Start"?
This feature is currently available on:
- The SBS On Demand Website
- Samsung, LG, Hisense Smart TVs
- Android & Google Televisions
- Android mobile app
- Foxtel iQ3, iQ4, iQ5 set top boxes
- Hubbl Glass and Hubbl Puck
- Amazon Fire TV Stick
How do I access this feature on the SBS On Demand?
Start a live stream on SBS On Demand. You will be asked whether you want to “Watch Live” or “Play from Start.”
Select “Play from Start” to watch the current program from the beginning.
Alternatively, you can select "Watch Live" and then click on the "Play from start" button in the bottom of the video player. You will then be taken to the start of the current program.
Click "Play from start" again if you want to go to the beginning of the previous program. This will work as long as the program is within the 120-minute rewind window.
I was taken to the wrong part of a program—what should I do?
If you're only seeing a small overlap (usually a few minutes), then this is expected due to timing differences in the EPG. You'll need to manually skip forward or scrub ahead a few clicks to catch up with the live stream.
However, if you're being taken significantly back into the wrong content (e.g. 20+ minutes), please contact us so we can investigate.
Why am I seeing ads when I restart a program?
When restarting a live program, you may land in an ad break. Ads cannot be skipped during live playback, so you’ll need to watch until your program begins. These advertisements reflect the normal live broadcast on free to air TV.
Is there a limit to how far back I can restart?
Yes, live playback is limited to 120 minutes. If the program is longer than this and you select “Play from Start,” you’ll be taken back up to 120 minutes and may see a message indicating the 120 minute limit has been reached.